GRIEVANCE REDRESSAL/ESCALATION MATRIX:
The matrix must include the following details:
| Details of Designation | Contact Person Name | Address where the physical address location | Contact No. | Email-Id | Working hours in which complaints can be lodged |
|---|---|---|---|---|---|
| Customer Care | Sarjeet Rathi | Gram Kota, House No. 113, Khandewla, Kota Khandewla 1 Tauru Mewat, Gurugram, Haryana, 122105 | +91- 997168881 | sarjeetrathi0001@gmail.com | 9:30 AM to 6:30 PM |
| Head of Customer Care | NA | NA | NA | NA | |
| Compliance Officer | NA | NA | NA | NA | |
| CEO | NA | NA | NA | NA | |
| Principal Officer | Sarjeet Rathi | Gram Kota, House No. 113, Khandewla, Kota Khandewla 1 Tauru Mewat, Gurugram, Haryana, 122105 | +91- 9971688861 | sarjeetrathi0001@gmail.com | 9:30 AM to 6:30 PM |