In compliance with the SEBI circular, Sarjeet Rathi has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).
Dedicated Channels
- Email: sarjeetrathi0001@gmail.com
- Helpline: +91-9818895129 (operational MonโFri, 9:30 AM โ 6:00 PM)
- Web Form: Available on www.[entity].com/accessibility
Process
- All accessibility-related grievances will be acknowledged within 2 working days.
- Resolution/response will be provided within 15 working days.
- Complex issues requiring longer timelines will be communicated clearly to the complainant.
Escalation Matrix
- Level 1: Nodal Officer (Mr. Sarjeet Rathi, Email:sarjeetrathi0001@gmail.com, Contact: +91-9818895129)